Privacy Policy

What Personal Information We Collect

We may collect personal information that is reasonably necessary to operate our business, including:

Identity and contact information

• Full name

• Email address

• Phone number

• Postal address

Stallholder and vendor information

• Business name (if applicable)

• ABN (if applicable)

• Social media handles

• Product descriptions and business information

• Application and booking details

Event and booking information

• Market registrations

• Payment details (processed via secure third-party providers)

• Attendance records

Website and technical information

• IP address

• Browser type

• Pages visited

• Date and time of visits

• Cookies and analytics data

Communication information

• Emails, messages, and form submissions

• Customer enquiries and support requests

We only collect personal information necessary to provide our services and operate Revive Markets.
 

How We Collect Personal Information

We collect personal information through:

• Stallholder application forms

• Website enquiry forms

• Ticket or vendor registration forms

• Direct communication (email, phone, social media, or messaging)

• Event registrations

• Website cookies and analytics tools

• Third-party platforms used to manage bookings, payments, or mailing lists
   

Why We Collect and Use Your Information

We collect and use personal information to:

• Process stallholder applications and bookings

• Manage market events

• Communicate with stallholders and attendees

• Provide event updates, confirmations, and important information

• Process payments and issue invoices

• Respond to enquiries and provide support

• Improve our events, website, and services

• Maintain internal business records

• Comply with legal and regulatory obligations

With your consent, we may also use your contact information to send updates about future markets, opportunities, or announcements.

You can unsubscribe from marketing communications at any time.
 

Disclosure of Personal Information

We may disclose your personal information to:

• Payment processors and booking platforms

• Website hosting providers and IT service providers

• Email marketing platforms

• Event venues (where necessary for event management)

• Professional advisors such as accountants or legal advisors

• Government or regulatory authorities where required by law

We do not sell, rent, or trade your personal information to third parties.
 

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your information may be stored in:

• Secure cloud-based systems

• Password-protected business systems

• Email and booking platforms

Only authorised personnel have access to your information.
 

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use our website.

Cookies help us:

• Analyse website traffic

• Improve functionality

• Enhance user experience

You can disable cookies in your browser settings if you prefer.
 

Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated.

To request access or correction, please contact us using the details below.
 

Retention of Personal Information

We retain personal information only as long as necessary to:

• Provide our services

• Maintain business and financial records

• Comply with legal and regulatory obligations

When no longer required, we will securely delete or de-identify your information.
 

Third-Party Services

We may use third-party services such as:

• Website hosting providers

• Payment processors

• Booking platforms

• Email marketing platforms

These providers may store data on secure servers, including servers located outside Australia.

We take reasonable steps to ensure these providers maintain appropriate privacy and security standards.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
 

Contact Us

Revive Markets
Email: therevivemarkets@outlook.com
Website: www.therevivemarkets.com.au
Instagram: @revive_markets

Consent

By providing your personal information, registering as a stallholder, attending an event, or using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.